Canadian company Hawk Host has come a long way since it was established in 2004. Today, it has data centers at different locations around the world: New York City, Dallas, Los Angeles, Toronto, Amsterdam, Hong Kong, and Singapore.
Apart from a wide variety of hosting services (shared, semi-dedicated, reseller, VPS, and cloud), it also offers domain services and SSL certificates.
Hawk Host’s website is in English, but its client area supports twenty-five additional languages.
Features and Ease of Use
Hawk Host offers two shared hosting plans (Primary and Professional) that come with:
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- CloudLinux OS
- 10 GB to unlimited SSD storage
- Unlimited bandwidth, databases, and domains
- Free unlimited SSL certificates
- MySQL/MariaDB
- Support for multiple versions of PHP, Python, and Ruby
- Unlimited IMAP/POP3 email accounts
- Free migrations
- CageFS and Imunify360 for robust protection
- Free Memcached server
- SpamAssassin and SpamExperts anti-spam solutions
These plans come with the Fantastico and Softaculous one-click installers to help you install applications such as Magento and WordPress easily. Alternatively, you can create your website using the Weebly website builder’s drag-and-drop interface that requires no coding knowledge.
Daily R1Soft backups ensure optimal protection for your data.
Hawk Host uses enterprise-grade, high-performance SSD storage for improved reliability and performance. Page loading speeds are further improved by the Cloudflare CDN that caches local copies of content closer to your customers or other website visitors.
Apart from its shared hosting plans, Hawk Host also offers two semi-dedicated hosting plans, three reseller hosting plans, three VPS plans, five cloud server plans, and two cloud hosting plans.
Although you get an SLA-backed 99.9% uptime guarantee, this is not as good as you get with many other hosts.
Pricing and Support
Hawk Host’s hosting plans are affordably priced. You can pay for them in USD via PayPal, credit card, Bitcoin, or Alipay on monthly, yearly or biennial billing cycles. Since you can benefit from discounts of 10% (on annual billing) or 20% (on biennial billing), you will be pleased to hear that there is a 30-day money-back guarantee to reduce the risk of a significant commitment.
The customer support team can be contacted via telephone, ticket system, online contact form, email or live chat. Live chat wasn’t available when I wanted to try it, but my test ticket submission was answered in less than an hour:
Hawk Host’s community forum, knowledge base, and a status page are good places to go for self-support. And don’t forget to check out the company blog that contains some additional tutorials.
Hawk Host Pros and Cons:
Pros
- Affordable pricing and several hosting options
- 15 years of industry experience
- 7 data centers around the world
- 30-day money-back guarantee
Cons
- Low 99.9% guaranteed uptime
- No fully dedicated server plans
HAWK HOST REVIEW: BOTTOM LINE
“HawkHost’s original company, Devoted Host, started operating in 2004. Despite its history, the company is a fairly standard provider. The main focus of its service catalogue is on shared web hosting. It also offers VPS hosting and other features on the side.”
“Hawk Host stands quite strongly against several web hosting companies for their price range. All of their resellers ,shared hosting as well as semi-dedicated hosting accounts come with a 30-day money back guarantee (unless there is violation of terms and conditions by the customer). The majority of the people can obtain a package which they consider as ideal for their needs.”
“Hawk Host has a standard service level agreement (SLA) which dictates that if your server is down for an unreasonable amount of time, you’ll be compensated according to the chart below. While this is good, it’s worth mentioning that this ultimately results in a very small amount of money, even with a full refund in any given month, since it’s only a few dollars per month anyways, and chances are those few dollars won’t be worth the experience of having your website down.”
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